The second-hand marketplace Shoppers Express Anger About Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options following member complaints.
